Products on Sale of BigMouth Inc

Any products purchased directly from BigMouth have a 14-day return policy from the date of delivery with the following conditions being met:

• Merchandise must be received at our warehouse within 30 days from when it was delivered to you, accompanied by the appropriate documentation.
• Items must be unused, received in its original packaging, be in resalable condition.
• Customer is responsible for shipping back merchandise back at their expense.
• Original shipping charges are not refundable.

Defective or Damaged Policy

Any Damaged or Defective goods must be communicated to BigMouth by email within 14-days from when the item is received.

Please email us at customerservice@bigmouthinc.com.

Include in your email a brief explanation, your name, your domestic US mailing address, date of purchase, where you purchased, order number, a photo of your receipt, photos of damaged/defective item and lot # which can be found within the warning block or on the bottom of the original package.